Our Next Meeting
**Gold Coast Hotel**
April 13, 2010
Breakfast Meeting:
7:30am - 9:30am
April 13 Breakfast Meeting:
Note: Our Annual HR 101 Meeting will be held following the meeting.
For more information, click here
To RSVP, click here!
Tactics for Tough Times
Presented By: Dave Newton, SPHR (bio)
The sweet days of Las Vegas’ booming growth are long gone now. The robust economy made it easy for businesses to look good. Many companies were starring in their own versions of “How to Succeed in Business without Really Trying.”
We face a stark reality in Las Vegas today: if there is a recovery, it seems clear that it won’t be a strong one. It’s likely we are going to face quite a few years of tough times. During this difficult and highly competitive economic environment well-run businesses will survive and poorly-run businesses will fail.
There will be intense and increasing pressure in both the public and private sectors to do more with less. There will be increased numbers of employees afraid of losing their jobs, resentful about increased work responsibilities (with little or no pay increases), and upset about coworkers who have been laid off and who can’t find work.
In this challenging environment the role of human resources will become more important than ever, because in this environment employee productivity and customer satisfaction can be the difference between the success or failure of a business, between people having jobs and looking for jobs.
This presentation will show human resource professionals how to use the survey feedback process to improve their organization’s productivity and customer service. It will present a model of human performance and demonstrate how to apply this model to improve organizational results.
HR professionals will learn a straightforward and practical way to play a more influential, valuable role within their organizations at a time when their organizations need their expertise more than ever.
Dave Newton, SPHR |
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Dave Newton, SPHR is a partner in Hospitality Resources, a Las Vegas-based human resources consulting firm, and has over 25 years experience in human resources, training, and operations. |
Dave was the opening Vice President of Human Resources at the Venetian and developed the property’s human resources policies and processes. During his six years at the Venetian he played a key role in developing the company culture of high quality guest service and an exceptional work environment for employees. The Venetian won two first place awards for Workplace Excellence under his leadership.
Prior to the Venetian, Dave was Corporate Director of Human Resources for Station Casinos and Vice President of Human Resources for Accor hotels in North America.
Dave brings an operational viewpoint to human resources, having worked in front office operations at The Waldorf-Astoria and as a hotel general manager.
He has an M.B.A. in management from Pace University in New York and a Bachelor’s degree from Cornell University’s School of Industrial and Labor Relations.
To RSVP, click here.
Event